Cookie Policy
Last updated: 9/11/2025
Legal Compliance: This cookie policy complies with the EU Cookie Law (ePrivacy Directive), UK GDPR, Australian Privacy Act, and applicable US state privacy laws.
1. What Are Cookies and Similar Technologies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better shopping experience by remembering your preferences, enabling certain functionality, and providing insights into how our website is used.
We also use similar technologies such as:
- Local Storage: Data stored locally in your browser
- Session Storage: Temporary data stored during your browsing session
- Web Beacons: Small image files that track user behavior
- Pixel Tags: Invisible tracking pixels for analytics
- Fingerprinting: Device and browser identification techniques
2. Types of Cookies We Use
2.1 Necessary Cookies (Always Active)
These cookies are essential for the website to function properly and cannot be disabled. They are set in response to actions made by you which amount to a request for services.
- Session Management: Maintain your login status and shopping session
- Security Features: Protect against fraud and unauthorized access
- Basic Functionality: Enable core website features and navigation
- Load Balancing: Distribute website traffic across servers
- CSRF Protection: Prevent cross-site request forgery attacks
Legal Basis: Legitimate interest and contract performance
Retention: Session cookies (deleted when browser closes) or up to 1 year
Third Parties: Shopify, security service providers
2.2 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page Views: Track which pages are visited and how often
- User Behavior: Understand navigation patterns and user journeys
- Performance Metrics: Monitor website speed and functionality
- Error Tracking: Identify and fix technical issues
- Traffic Sources: Understand how users find our website
Legal Basis: Consent (can be withdrawn at any time)
Retention: Up to 26 months (Google Analytics default)
Third Parties: Google Analytics, Shopify Analytics
2.3 Marketing Cookies (Optional)
These cookies enable shopping cart functionality, personalized marketing, and targeted advertising.
- Shopping Cart: Remember items in your cart across sessions
- Product Recommendations: Suggest products based on your interests
- Targeted Advertising: Show relevant ads on our site and others
- Social Media Integration: Enable sharing and social features
- Email Marketing: Track email campaign effectiveness
- Retargeting: Show ads to users who visited our site
Legal Basis: Consent (can be withdrawn at any time)
Retention: Up to 2 years
Third Parties: Shopify, Facebook, Google Ads, email marketing platforms
2.4 Personalization Cookies (Optional)
These cookies remember your preferences to provide a personalized and improved user experience.
- Language Preferences: Remember your preferred language
- Currency Settings: Display prices in your preferred currency
- Display Preferences: Remember layout and theme choices
- Recently Viewed: Show recently viewed products
- Wishlist: Save items for later purchase
- Location-Based Content: Show relevant regional information
Legal Basis: Consent (can be withdrawn at any time)
Retention: Up to 1 year
Third Parties: Shopify, localization services
3. Shopify-Specific Cookies
As a Shopify-powered store, we use Shopify's cookies and similar technologies:
Essential Shopify Cookies
- _shopify_y: Unique token for the customer (1 year)
- _shopify_s: Session token for the customer (30 minutes)
- _shopify_sa_t: Analytics token (30 minutes)
- _shopify_sa_p: Analytics persistent token (2 years)
- _shopify_uniq: Unique customer identifier (1 year)
These cookies are essential for Shopify's e-commerce functionality and cannot be disabled.
4. Third-Party Cookies and Services
We use third-party services that may set their own cookies:
Google Services
- Google Analytics (website analytics)
- Google Ads (advertising)
- Google Tag Manager (tag management)
- Google Fonts (web fonts)
Social Media
- Facebook Pixel (tracking)
- Instagram (social features)
- Twitter (social sharing)
- LinkedIn (professional sharing)
E-commerce
- Shopify (platform functionality)
- Payment processors (secure payments)
- Shipping providers (delivery tracking)
- Review platforms (customer feedback)
Marketing
- Email marketing platforms
- Customer support tools
- Live chat services
- Survey and feedback tools
5. Managing Your Cookie Preferences
5.1 Our Cookie Consent Tool
You can manage your cookie preferences using our cookie consent banner:
- Click "Customize" in our cookie banner to see detailed options
- Toggle individual cookie categories on or off
- Save your preferences for future visits
- Change your preferences at any time
5.2 Browser Settings
You can also control cookies through your browser settings:
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
5.3 Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
- Google Ads: Google Ad Settings
- Digital Advertising Alliance: DAA Opt-out Tool
6. Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
Necessary Cookies Disabled
- Cannot add items to cart
- Cannot complete purchases
- Cannot access account features
- Security features disabled
Optional Cookies Disabled
- Less personalized experience
- No product recommendations
- No targeted advertising
- Limited analytics insights
7. Cookie Retention Periods
Different cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (1 month to 2 years)
- First-Party Cookies: Set by our website (typically 1-2 years)
- Third-Party Cookies: Set by external services (varies by provider)
8. Updates to This Policy
We may update this cookie policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies or this cookie policy, please contact us:
Email: cookies@winkysleep.com
Privacy Team: privacy@winkysleep.com
Postal Address:
WINKY Sleep Cookie Policy Team
[Your Business Address]
[City, State, Postal Code]
[Country]
Response Time: We will respond to your inquiry within 30 days of receipt.